Welcome to the Bob Dwyer’s Rugby Workshops site (www.bobdwyerrugby.com). This web site is owned and operated by Bob Dwyer’s Rugby Workshops Pty Limited. Visitors to this web site are bound by the following terms and conditions so please read these carefully before going on. For the purposes of these terms and conditions, "this web site" means the Bob Dwyer’s Rugby Workshops site (www.bobdwyerrugby.com).

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Disclaimer.

• In this web site we may sometimes use"Workshop","we" or "us" when we refer to Rugby Workshops in general.
• This web site may include links to external web sites. When you follow such links the external web site may appear as a full screen (in which case you will need to use the back button on your browser to return to this web site) or in some cases it may appear within the frame of this web site (in which case you will be able to return to this web site by using the navigation buttons within the frame). Where an external web site appears within the frame of this web site, this is purely for ease of navigation back to this web site and does not indicate any responsibility on our part for the external web site concerned. These links are provided in order to help you find relevant web sites, services and/or products which may be of interest to you quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these web sites are suitable for your purposes. Bob Dwyer’s Rugby Workshops Pty Limited is not responsible for the owners or operators of these web sites or for any goods or services they supply or for the content of their web sites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party).

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Terms and Conditions.

• This web site contains material including text, photographs and other images and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by Bob Dwyer’s Rugby Workshops Pty Limited or have been licensed to it by the owner(s) of those rights so that it can use this material as part of this web site.
• This web site also contains trade marks, including the mark "Bob Dwyer’s Rugby Workshops" and the Bob Dwyer’s Rugby Workshops emblem. All trade marks included on this web site belong to Bob Dwyer’s Rugby Workshops Pty Limited or have been licensed to it by the owner(s) of those trade marks for use on this web site.

You may

• access any part of the web site for which links have been displayed;
• on payment of the relevant subscription and by use of a user ID and PIN, print off one copy of any or all of the available pages for your own personal reference.

You may not

• copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), broadcast, alter or tamper with in any way or otherwise use any material contained in the web site except as set out under "You may". These restrictions apply in relation to all or part of the material on the web site;
• remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the web site;
• link to this web site;

Without our express written consent.

By subscribing for services available from this website, you undertake that every possible care is exercised to prevent the user ID or PIN becoming disclosed. If the PIN becomes known to any other person or is liable to be misused, then you shall notify Bob Dwyer’s Rugby Workshops Pty Ltd immediately at enquiry@bobdwyerrugby.com or at any other address as may be notified to you by Bob Dwyer’s Rugby Workshops Pty Ltd.

Bob Dwyer’s Rugby Workshops Pty Limited reserves the right to cancel or suspend the provision of services where there is evidence that any Terms or Conditions have been breached.

You shall be responsible for establishing the appropriate checks and controls in respect of all data files received by you. Bob Dwyer’s Rugby Workshops Pty Limited makes no representation or warranty, where express or implied, to you that any such data files are free from any computer “virus” or other malicious programme code or that there is no functionality designed into or otherwise included in the data files which could be harmful to your computer system or that the data files are compatible with the computer system on which you intend to run them. This clause shall apply to all diskettes, tapes, PC hard drives and any other form of programme and file delivery whether tangible or intangible and whether delivered to you electronically via a communications network or any other means whatsoever by Bob Dwyer’s Rugby Workshops Pty Limited.

If you wish to provide a hypertext or other link to this web site, please contact the webmaster with details of:

- the URL(s) of the web page(s) from which you are proposing to link to this web site

- the URL(s) of the web page(s) on this web site to which you are proposing to link

and we will consider your request. It is our decision as to whether we agree to your request and we do not have to do so.

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Force majeur.

Bob Dwyer’s Rugby Workshops Pty Ltd. shall be under no liability to the Customer for failure to perform its obligations under this agreement if that failure is due to circumstances beyond reasonable control of Bob Dwyer’s Rugby Workshops Pty Ltd., its agents or subcontractors.

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Changes to Terms and Conditions.

• Bob Dwyer’s Rugby Workshops Pty Limited may change the terms and conditions and disclaimer set out above from time to time. By browsing this web site you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the site.

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Changes to/Operation of Web Site.

• Bob Dwyer’s Rugby Workshops Pty Limited may change the format and content of this web site at any time.
• Bob Dwyer’s Rugby Workshops Pty Limited may suspend the operation of this web site for support or maintenance work, in order to update the content or for any other reason.
• Bob Dwyer’s Rugby Workshops Pty Limited reserves the right to terminate access to this web site at any time and without notice.

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Data Protection.

Personal details provided to Bob Dwyer’s Rugby Workshops Pty Limited through this web site will only be used in accordance with our privacy policy. Please read this carefully before going on. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.

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Complaints Procedure.

If you have a question or complaint about this web site, please contact the Bob Dwyer’s Rugby Workshops webmaster at enquiry@bobdwyerrugby.com or write to us at Bob Dwyer’s Rugby Workshops Pty Ltd., PO Box 650, Rose Bay, NSW 2029 Australia.

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Delivery Policy.

Bob Dwyer’s Rugby Workshops is a subscription-based service for which access fees are payable. By use of user names and passwords which will be chosen by the subscriber, these fees entitle the subscriber to access certain parts of the site and to download digital material for a period of twelve months from the date of joining.

From time to time, Bob Dwyer’s Rugby Workshops may offer for purchase certain goods. In such a case there will be a charge for delivery in addition to the price displayed on the website. Details of the delivery charges for certain regions will be displayed on the Merchandise page on the website.

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Refunds and Returns Policy.

Bob Dwyer’s Rugby Workshops is a subscription-based service for which access fees are payable. In addition to other benefits, these fees entitle the subscriber to access certain parts of the site and to download digital material for a period of twelve months from the date of joining. It is not felt appropriate therefore to offer refunds of subscriptions once the opportunity to download material has been accepted by the subscriber. Bob Dwyer’s Rugby Workshops will, of course, listen to and discuss any individual complaint and may refund some or all of the subscription as a result.

From time to time, Bob Dwyer’s Rugby Workshops may offer for purchase certain goods. In the event that such goods are found to be not of marketable quality or are damaged or otherwise defective, Bob Dwyer’s Rugby Workshops will offer a refund of monies paid or will replace the goods without further charge.

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Jurisdiction.

• These terms and conditions are governed by and to be interpreted in accordance with Australian law and in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the web site whether in contract or tort or otherwise the Australian courts will have non-exclusive jurisdiction over such dispute.

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Privacy Policy.

We respect the privacy of everyone who visits this site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you provide to us.

By submitting your personal data to us, you will be treated as having given your permission for disclosures referred to in this policy.

What does this privacy policy cover?

This privacy policy covers our use of your personal information which is collected through or in connection with this site.

Who is responsible for the personal information collected on this site?

Bob Dwyer’s Rugby Workshops Pty Limited controls the personal data collected on this site.

Special Notice - if you are under 13 years old

If you are under 13 years old please do not send us your personal information (for example, your name, address and email address). If you are under 13 years old and you wish to ask a question or use this site in any way which requires you to submit your personal information please get your parent or guardian to do so on your behalf.

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Information collection and use.

We collect and use personal information (including name, address, telephone number and email) in order to:

• respond to queries or requests submitted by you
• process orders or applications submitted by you
• administer or otherwise carry out our obligations in relation to any agreement you have with us
• anticipate and resolve problems with any goods or services supplied to you
• create products or services that may meet your needs.

We never collect any information relating to credit cards, debit cards or any electronic means of payment. Such data is collected by a third party Internet Payment Gateway provider using up-to-date secure systems technology and is not disclosed to us.
As part of the services offered to you through our site, the information you provide to us may be transferred to countries outside Australia. By way of example, this may happen if any of our servers are from time to time located in a country outside Australia or one of our service providers is located in a country outside Australia. These countries may not have similar data protection laws to Australia. If we transfer your information outside Australia in this way, we will take steps to ensure that your privacy rights continue to be protected. In addition, if you use our services while you are outside Australia, your information may be transferred outside Australia in order to provide you with those services.

Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

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Providing you with additional information and sharing your information.

From time to time we would like to use your personal information for purposes other than as set out in the above section. We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out below if you have indicated that you do not wish us to use your information in this way when submitting the information. Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. In such case we will, however, continue to use your personal data for the purposes set out in the above section for as long as it is reasonable to do so.

From time to time we would like to use the information you supply to us for:

• market research and tracking of sales data
• informing you about our products and services, which may include contacting you by telephone
• giving the information to Bob Dwyer’s Rugby Workshops affiliate offices and companies, which may be located outside Australia, to enable them to send you information which may be of interest to you.

In addition, from time to time we would like to give your name, address and e-mail and any other personal data you supply to us to selected third parties, which may be located outside Australia. These third parties may use this information for:

• market research and tracking of sales data
• sending you information about their products and services
• giving the information to their affiliate offices and companies to enable them to send you information which may be of interest to you.

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Collection of non-personal information.

We may automatically collect non-personal information about you such as the type of internet browsers you use or the web site from which you linked to our site. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this site.

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The use of cookies.

We may store some information (commonly known as a "cookie") on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our web site. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the web site, what parts of our web site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

We use the cookie information to improve our knowledge of the use of our web site and to enable us to be able to ascertain whether the web site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the site.

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Chat rooms, notice boards, newsgroups.

If at any time this site offers any chat rooms, notice board facilities, newsgroups etc we may collect the information that you disclose. Such information will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the personal information which you make available to such third parties through any chat room, notice board, newsgroup etc on this site. Please be careful about what personal information you disclose in this way.

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Keeping our records accurate.

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

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Security of your personal data.

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

Use of your personal information submitted to other web sites

We cannot be responsible for the privacy policies and practices of other web sites even if:

• you accessed the third party web site using links from our web site; or
• you linked to our web site from a third party web site.

We recommend that you check the policy of each site you visit and contact the owner or operator of such web site if you have any concerns or questions.

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Submission of others personal information.

From time to time this site may ask you to provide personal details of your family or friends, for example, so that we can send them details of our products and services. Before providing such information, please ensure that you have obtained their consent to their personal data being used in this way. We will not use these details in any manner which is incompatible with this privacy policy.

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Will this privacy policy change?

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.

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How you can contact us.

If at any time you would like to contact bobdwyerrugby.com about our privacy policy, you can do so by emailing the Webmaster: enquiry@bobdwyerrugby.com